You may return most new items within 30 days of delivery for a full refund, provided the tags are still attached. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Returns after 30 days will result in a store credit being applied to your account.
You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Items are typically shipped within 1-2 business days of receiving your order. Most orders are shipped using UPS, with lighter orders being shipped via USPS.
Your tracking number will be sent via system message as soon as it's available.